Accessibility Statement

Keizo Massage is committed to ensuring digital accessibility for people with disabilities. We aim to make our website as accessible and usable as possible for everyone, including those with visual, hearing, motor, or cognitive impairments.

 

Our Commitment
We are actively working to improve the accessibility and usability of our website and adhere to the relevant accessibility regulations, including:

- The Equality Act 2010 – which requires that reasonable adjustments are made to ensure disabled people are not discriminated against.
- The Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, where applicable.

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, at least to Level AA standard.

 

Accessibility Features
- Clear and consistent navigation across the site  
- Text alternatives for non-text content where possible  
- Keyboard navigability  
- Sufficient colour contrast between text and backgrounds  
- Resizable text for better readability

 

Known Limitations
We are aware that some parts of our website may not be fully accessible, for example:
- Some third-party content or plugins may not meet accessibility standards  
- Older PDFs may not be fully accessible to screen readers  

We are working to address these issues and welcome feedback to help us improve.

 

Feedback and Contact Information
If you experience any accessibility issues while using our website or would like to request information in a different format (e.g. large print, audio, or braille), please contact us via the form below.

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We aim to respond to all accessibility-related requests within 5 working days.

 

Enforcement Procedure
If you’re not happy with how we respond to your complaint, you can contact the Equality Advisory and Support Service (EASS):

Website: [https://www.equalityadvisoryservice.com/](https://www.equalityadvisoryservice.com/)  
Phone: 0808 800 0082

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